Data Protection GDPR

Legal Requirement from 25th May 2018

In order to comply with the new incoming legislation General Data Protection Regulations (GDPR) which came into effect from the 25th May 2018, we need to let you know what data we collect and how we handle or process once we have it.

In order to provide our services we need to collect and store:

  • Company name
  • Company address
  • Delivery details

Individual employee names:

  • Contact telephone and fax number
  • E-mail addresses
  • Credit checks

This information will only be used to send standard e-mails, such as quotations, order acknowledgements, invoices, statements, and for direct marketing purposes to send you information and promotional content that is relevant and of legitimate interest to you either directly or via a distribution list created and stored on an automated GDPR compliant such as Mailchimp.

This information is gathered from incoming enquiries verbally or electronically, from search engines and third party credit check companies. The data is processed onto our systems and any downloaded data is held in a protected folder only accessible by Arrow Publications Ltd senior staff and directors.

In the course of processing orders we may be obliged to send data to third parties, which may include product suppliers, transport partners business software providers etc. All information passed to these third parties will be handled in accordance with the guidelines of GDPR and only relevant to providing the products or services required. We will never sell your information to a third party. All completed documents will be held in our secure server.

To comply with GDPR regulations we require your consent for us to hold data from the 25th May 2018.  Currently all our customers and suppliers are opted in for receipt of emails containing invoices, statements and marketing content. If, however this is not your preference, you can stop receiving this material by contacting us and we will do the rest.

Arrow Publications Ltd are committed to ensuring the security and protection of the personal information we process and have prepared a new data protection policy in response and to ensure compliance of GDPR.

We reach 31,000 homes & businesses every month & offer a range of advertising packages that suit all budgets.

Reasons to advertise with Arrow

The Arrow Publication magazines are a great way of keeping the communities they serve up to date with local events and news, as well as being a useful medium for targeted advertising for small businesses.  We have worked with Arrow for the last few years and have found them to be helpful and professional.

Nick Goddard

GBM Accounts

Since advertising in The Arrow earlier this year, I have had numerous, positive enquiries regarding yoga as a result. The magazine offers a varied balance of local news articles, information about local events, along with advertising for local businesses, which is why so many residents find it useful throughout our community. Michelle is professional, supportive and on hand to offer advice at any time. I would certainly recommend advertising in The Arrow.

Christina Hughes

Echo Yoga

We have now been using our friends at the Arrow for advertising for over a year now and consistently every month new customers are coming to us having seen our adverts in the Arrow Publications. We find them very helpful and accommodating and would happily recommend advertising with them.

Jerry Innesbeer

Dream Doors Doncaster

The Arrow is a great way for businesses to engage with the local community. It's ideal if you want to promote your business and advertise offers or events. I advertised to raise awareness of my new venture Fitness Vault in Branton as the magazine reaches a large audience at a reasonable price. I also feel that people will notice my adverts more if I use the magazine as opposed to delivering flyers. I'll definitely be looking to use the Arrow in future as a way of promoting changes that will likely be of interest to prospective customers.

James Shenton

Fitness Vault

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